Network Status

Below you can find information about scheduled maintenance and known network issue. If you are experiencing issues that are not listed here or for support, please do not hesitate to contact us.

Unplanned Issues

Scheduled Maintenance

031st august – 31st august 2020 – cairns & smithfield

Due to third party planned network maintenance in the state of QLD, you may experience a disruption of your NBN services.

Affected Services: NBN voice and data services in Cairns 4878 & Smithfield 4878
Outage Start: 31/08/2020 12:00 am
Outage End: 31/08/2020 06:00 am
Outage Duration: 20 minutes
 16 March 2021 – 17 March 2021 – Port Douglasa

Due to third party planned network maintenance in the state of QLD, you may experience a disruption of your NBN Service in Port Douglas QLD 4877.

Affected Services: NBN voice and data services in Port Douglas QLD 4877
Outage Start: 16/03/2021 11:00 PM
Outage End: 17/03/2021 5:00 AM
Outage Duration: 60 minutes
23 March 2021 – 24 March 2021 – Kurrimine & Mareeba

Due to third party planned network maintenance in the state of QLD, you may experience a disruption of your NBN Service in Kurrimine 4871 & Mareeba 4880.

Affected Services: NBN voice and data services in Kurrimine 4871 & Mareeba 4880
Outage Start: 23/03/2021 11:00 PM
Outage End: 24/03/2021 6:15 AM
Outage Duration: 60 minutes
25 March 2021 – 25 March 2021 – Brisbane

Due to third party planned network maintenance in the state of QLD, you may experience a disruption of your NBN Service in Woolloongabba QLD 4102

Affected Services: NBN voice and data services in Woolloongabba QLD 4102
Outage Start: 25/03/2021 12:00 AM
Outage End: 25/03/2021 6:00 AM
Outage Duration: 120 minutes
26 March 2021 – 26 March 2021 – Brisbane

 Due to third party planned network maintenance in the state of QLD, you may experience a disruption of your NBN Service in Woolloongabba QLD 4102

Affected Services: NBN voice and data services in Woolloongabba QLD 4102
Outage Start: 26/03/2021 12:00 AM
Outage End: 26/03/2021 6:00 AM
Outage Duration: 120 minutes